Free delivery in metropolitan France
Free shipping from 45 € in a Relay point with Mondial Relay.
Cost and delivery times
Your order will be processed and dispatched to the carrier within 24 hours, the same day if your order is validated before 11am.
Delivery charges are calculated on the total weight of your order and the destination.
Metropolitan France :
- Mondial Relay at home or relay point (3 to 6 days)
- Colissimo (48h)
- La Poste - Tracked Letter (48h) (only small packages)
We also deliver to Spain, England, Portugal, Italy, Luxembourg, Belgium, Austria and Germany in relay points or at home with delays of 3 to 6 days:
- Tracked Letter (small packages)
- Mondial Relay at home or relay point
You have 14 days to return a product that does not satisfy you. This period runs from the receipt of the product. You can within this time return the product, without having any reason to give, nor penalties to pay. However the direct costs of sending and returning the goods are your responsibility, unless there is an error on our part in the preparation of the order.
Return address :
25 chemin Poilroux Haut
13100 Aix-en-Provence - France
Please make your return request from your customer account. Once accepted, you will find in the heading "Returns package" the return form to print.
After sales service
Our SAV welcomes you to the 07 81 65 68 28 Monday to Friday, from 9:30 to 18h.
You can also contact us by our contact form.
You can pay by credit card, Visa or Mastercard, and also with Paypal. Our site is SSL secure and payments are made on banking platforms.
If an item is no longer available for immediate delivery, we will contact you to provide you with a delivery time.